Shipping policy

Shipping Policy

At Elenza Club, we’re committed to getting your order to you as quickly and smoothly as possible.

Order Processing Time

• Orders are processed within 1–2 business days after payment is confirmed.
• Orders placed on weekends or holidays will be processed the next business day.
• During high-volume periods (sales, launches, holidays), processing times may extend slightly, but we always work to ship orders as fast as possible.

Shipping Time & Methods

• Once shipped, delivery times depend on your location and selected shipping method.

Address Accuracy

• Please ensure your shipping address is correct at checkout.
• We are not responsible for delays or lost packages due to incorrect or incomplete addresses.

Delays

• While we aim to ship as quickly as possible, delivery delays may occur due to carrier issues, weather, or other factors beyond our control.
• If your order is delayed, our support team is happy to assist.